SCOPE
These terms apply to all treatment agreements, whether oral or written, entered into between each patient and Ms. Nuria Maldonado Bellido (hereinafter “your psychologist”), in her capacity as a licensed healthcare psychologist, registered with the professional association under number AN03800, and as the director of Psychology within Reach, which health center, NICA 69817, is located at Virgen de Regla St., No. 2 – Office 204, in the city of Seville.
These terms and conditions may be waived only in writing, and any modifications will be duly communicated to ensure mutual agreement.
These terms and all related matters between Psychology within Reach and its patients are governed by Spanish law, and the parties expressly submit to the exclusive jurisdiction of the courts of Spain for the resolution of any legal dispute.
REGISTRATIONS
Your therapist is a licensed psychologist authorized to practice in the field of mental health, as indicated in the following registrations: General Health Psychologist with the Official College of Psychology (AN03800) and NICA (69817).
She is also a member of the European Association for Gestalt Therapy and the Spanish Association for Gestalt Therapy.
GUARANTEES
Your psychologist benefits from the clinical supervision of psychiatrist and psychotherapist Dr. Gianni Francesetti, with whom she holds regular sessions to ensure the quality of the therapeutic processes she conducts.
Our team adheres to a code of ethics in which we commit to handling your case and information with confidentiality and due diligence. Information to and from third parties outside our team will only be shared with your explicit consent.
Our privacy policy is available on our website, and we are firmly committed to providing a secure environment online as well, using tools that comply with the Personal Data Protection Act at every stage of your therapeutic care.
We welcome both praise and feedback, including suggestions or complaints if at any time we fail to meet your expectations. If this occurs, the process begins by informing us directly of the specific issue where you believe we have fallen short. If we are unable to offer a satisfactory resolution, you may file a complaint by filling out a form in the complaint book available at our in-person office, or through the Andalusian Regional Government’s online portal. Likewise, if you believe that your psychologist’s professional conduct violates the Code of Ethics for Psychology, you may file a complaint with the Ethics and Professional Conduct Commission of the Official College of Psychology of Western Andalusia.
LANGUAGE
Psychology within Reach offers services in Spanish and English, although we cannot commit to the appearance of both languages in all the tools to be used and given our international focus, English will be the predominant language.
If any tool or communication received seems unclear, including these terms and conditions, you will be expected to communicate this to your psychologist for appropriate assistance.
SETTING
Every meeting must take place following whatever protocols are in place to provide safe conditions for it. These protocols will be duly communicated to you when they involve your active participation.
Your psychologist works in a hybrid way to guarantee that the therapeutic processes do not experience notable interruptions, which translates into the need to transfer the sessions to the online setting when circumstances demand it. This may happen several times a year.
METHODOLOGY
We are required to verify your identity; therefore, please bring a photo ID to your first session.
During the intake phase, which may take several sessions, depending on how closely spaced they are at the beginning of the therapeutic process, your psychologist will assess your reasons for seeking therapy to establish a treatment recommendation. She will share this recommendation with you, and it may be modified throughout the therapeutic process if both parties deem it necessary.
Since we work within the framework of General Health Psychology, it is not possible to obtain official diagnoses at our practice.
Your file will contain the intake form, all consent forms, treatment agreements, and documents produced throughout our relationship, the session log, and, if you have chosen to track your progress with questionnaires, a record of your therapeutic progress.
You may also contribute self-reflections after each session, as your psychologist values the co-construction of a narrative that provides continuity to your therapeutic work in the here-and-now.
All information exchanges will preferably take place during sessions, and we will limit email communications to informational messages about our practice, such as appointment reminders.
Psychology within Reach does not offer an emergency service. In the event of a crisis, please go immediately to the emergency room at the nearest hospital or call 112.
The therapeutic process will conclude by mutual agreement with a free final session. It may also be considered concluded if you unilaterally discontinue the sessions or if your psychologist determines that the conditions necessary to provide the care required by your case are no longer present.
FEES
All fees and costs for services provided by Psychology within Reach are VAT-exempt in accordance with Article 20.1.3 – Law 37/1992.
These fees are published on our website, and their acceptance is required in the booking process of each session.
From January 1, 2026, and until further notice our rates are:
50-min therapy session = € 100
75-min therapy session = € 150.
Group therapy session (90’) = € 40 p.p.
Overtime (in-session or off-session) = € 30 (per 15′)
Written report* = 120 €.
*Service only possible after receipt of signed consent from the patient and for the exclusive purpose of informing other practitioners about the therapeutic process in writing. Reports may take up to two weeks to prepare and deliver and may not answer specific questions, such as diagnosis, given the psychotherapeutic approach and the limits of your psychologist’s professional practice.
Our services are paid in full as they are booked. This process is carried out through Stripe’s secure payment services, which are integrated into our booking system and in which most debit and credit cards are accepted, as well as iDEAL | Wero.
If contact between sessions generates calls, messages or other tasks that require extra attention, this time will be billed according to the rate included for this purpose in these terms and conditions.
Your psychologist works independently, without a contract with any insurer, however, some insurance policies cover part of the costs in the case of individual therapy and up to a certain amount per year. Under no circumstances shall Psychology within Reach be liable in any way for any claims, losses, expenses, costs or liabilities resulting from or arising directly or indirectly from the terms of your insurance policy.
CANCELATIONS
Modifications in the time/date planned for a session or cancelations made on the business day before the scheduled session, or on the same day, are subject to an administrative fee equivalent to the full session rate, regardless of the reason for the change or absence.
Since cancelations that observe this advance notice result in a refund, it is expected that this option will be used only when continuity in the therapeutic process is not foreseen, in such a way that additional banking costs are prevented.
Sevilla, January 1, 2026